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What is a Business?

Written by Medha Anand

Updated on August 26th, 2022

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What is a Business?

Every time you create a bot, a new Business gets created. A bot always has a Business tagged to it.

User always talks to a Business.

All configurations related to a bot are done under the business ranging from the look and feel of the bot to the deployment channels of the bot.

Business creation

  • A business gets created automatically when you create a bot.
  • To navigate to Business Manager, click on the Business manager on the bot page.

  • Now, you’ll be taken to a page, where you can explore these four fields where you can fill in the information as required,
    • General Settings
    • Content Management
      • Menu
      • Bot break messages
    • Channel
      • SDK Configurations
      • Platform Deployments
    • Bot Prompt Triggers


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  • What are SDK Configurations?
  • How to configure Bot Break messages?
  • How to configure General Settings?
  • How to create dynamic bot prompts?

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