Step 8 - How to enable feedback collection on my bot?
Written by Soham Amburle
Updated on February 3rd, 2022
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Collecting Feedback is an imperative step, as it helps in understanding what users think about your bot. It displays how your bot has been performing. The feedback is collected at the end of the conversation flow.
Let us understand how to enable feedback collection. You can navigate to Business Manager > General Settings > Tick the "Collect User Feedback" checkbox.
This is how you can enable feedback collection on your bot, and the feedback will be collected in the following way.
Once you have enabled the Feedback collection, you are technically done with all bot-building steps. You can now move to Step 9, which is training the bot.
