What is Words and Phrases Entity?
- Getting Started
- Bot Building
- Smart Agent Chat
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Deployment
- External Agent Tool Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Table of Contents
Words & Phrases entity is meant to extract "specific" text values e.g. name of a person, name of a city, etc. from user utterances.
There are two ways in which this entity can be used.
- Dictionary
- Entity Patterns
Dictionary
Dictionary allows bot builders to do a full-text search on user queries to extract matching strings and phrases. Dictionary has two concepts -
- Words - a value of an entity.
- Variants - For a given value, different variations of those words or phrases.
Example - For city entity.
You need to enter the details of the dictionary. You can use ‘tab’ to quickly add words and variants. Once variants for a particular word are entered, press enters to store and add new words and variants.