Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Go to Haptik Website
  • Contact Us
  • Home
  • Developer Guides
  • Shopify Integration

How to Set Up Shopify Integration

Written by Medha Anand

Updated on April 19th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Build Deploy Analyse Manage Account Bot Deactivation
  • Bot Building
    Essentials Smart Skills Steps User Messages Bot Responses Entities Connections Customisations User feedback collection Testing Whatsapp Bots NLU Bot Maintenance
  • Smart Agent Chat
    Set up Admin Settings MyChats Section (Agent Inbox) Live Traffic Section Teams Section Archives Section Analytics Plans on Smart Agent Chat
  • Conversation Design
    Design Basics Design Guides Designing for Platforms Designing WhatsApp Bots
  • Developer Guides
    Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
  • Deployment
    Web SDK WhatsApp Facebook Instagram Sunshine Conversation LINE Google Business Messages Telegram MS Teams Bot as an API iOS SDK Android SDK
  • External Agent Tool Setup
    Zendesk Chat Salesforce Service Cloud Freshchat Zoho NICE CXOne Gorgias
  • Analytics & Reporting
    Intelligent Analytics
  • Notifications
    SMS Notifications Success Measurement
  • Commerce Plus
    Catalog Integration Bot Building Guide Channel Deployments Unified ML Pipeline Documentation
  • Troubleshooting Guides
    Error Messages FAQs
  • Release Notes
+ More

Table of Contents

Setting up Shopify accountStep 1: Register as a partnerStep 2: Create a New AppStep 3: Set up the Custom AppStep 4: Provide the keys on Haptik PlatformStep 5: Authenticate the App

Shopify is now the leading commerce platform designed for businesses of all sizes. Shopify allows businesses to create their own stores online whether they are selling physical products, digital products, handing out rentals, and so on. Shopify provides the entire setup required for any online store.

You can integrate Haptik's bot onto the Shopify website which will help you enhance your customer experience. Haptik's bots are equipped to handle billions of customer queries which helps users to resolve their queries instantly.

Using Haptik Platform you can implement your bot within few clicks and allow your users to have a better engaging experience.

Haptik's bot will help the users to -

  • Track their order
  • Cancel their order
  • Place a return request for their order
  • Raise a concern

Haptik's bot is completely equipped to securely manage users' data which Shopify will provide in order to engage with the bot.

Setting up Shopify account

What will you need?

  • A Shopify account, register yourself as a partner using Shopify partner. Read here to know more about becoming a partner on Shopify.
  • Access to Haptik Platform

Step 1: Register as a partner

Navigate to https://www.shopify.com/partners. Register your business as a partner on Shopify.

image

Once you have provided the details, you will reach here -

image

Step 2: Create a New App

Click on Apps in the left sidebar and then click on Create App button.

image

Step 3: Set up the Custom App

Select the app type to be Custom App

image

Here, provide the -

  • App name - This can be any app name
  • App URL and Allowed redirection URL(s) - Please contact your Haptik SPOC to procure the URLs.

image

You can check the new app in the Apps section.

image

Step 4: Provide the keys on Haptik Platform

When you open the newly created app, you will find the API key and API Secret Key

image

Copy these keys and provide them on the Platform Deployments section of the Business Manager on the Haptik Platform.

Step 5: Authenticate the App

Once the keys are provided, click on Generate Link button

image

Provide your domain name. This domain name gets created when you create your store on Shopify.

The domain name can be found in the Stores section.

For example, if the store name is haptik, then the domain name will be haptik.shopify.com

You can read more about Shopify domains, here.

image

A new link gets generated here. Copy the link and open it in a new tab of your browser for the authentication process. You will be able to see the following screen.

image

  • When you click on the Make it live option, the Haptik bot will be deployed on your Shopify page. To know more about building a bot on Haptik, click here. 
  • When you click on Test IVA, a dummy HTML page will open up where you can do functional testing of the bot.

Voila! Once you have tested the bot, your users will then be able to communicate with the bot.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • UI Elements Comparison Table for WhatsApp, Infobip, Netcore, and Gupshup
  • How to Use the Razorpay Insurance Payments Smart Skill
  • Getting Started on Haptik
  • Why are the Menu options not visible on the Production bot?
  • Using External Packages in Code Step

Platform

  • Conversation Studio
  • Smart Skills
  • Advanced NLU
  • Intelligent Analytics
  • Omnichannel
  • Smart Agent Chat
  • Enterprise Security
  • Integrations

Solutions

  • Conversational Commerce
  • Lead Generation
  • Customer Care
  • WhatsApp
  • Conversational IVR
  • Google Business Messages

Industries

  • Retail/ E-Commerce
  • Financial Services
  • Travel & Hospitality
  • Telecom

Knowledge

  • ROI Calculator
  • Reports & Research
  • Case Studies
  • Webinars
  • ISAT
  • Tech Blog
  • Business Blog
  • Resources
  • Haptik v/s Yellow
  • Haptik v/s Liveperson
  • Haptik v/s IBM Watson
  • Haptik v/s Verloop
  • Conversations on AI

Company

  • Why Haptik
  • About Us
  • Careers
  • News & Media
  • Awards & Recognition
  • Contact Us
  • Partnerships
  • Investor Relations

Subscribe

Sign up to recieve the latest updates

Find us on

  • Twitter-footer
  • Linkedin-footer
  • YT-footer
  • Insta-footer
  • G2-footer
  • Facebook-footer

Knowledge Base Software powered by Helpjuice

Copyright © jio Haptik Technology Limited 2021 | Data Security & Privacy Policy | GDPR

North America | Asia Pacific | Africa | enterprise@haptik.ai

Definition by Author

0
0