Customization

The SDK can be configured in a variety of ways to fit in seamlessly with the overall experience of the parent application.

@objc public var  primaryColor              : String 
@objc public var  fontSize                  : String
@objc public var  typography                : String 

@objc public var  enableTypingSuggestions   : Bool 
@objc public var  hideComposer              : Bool 
@objc public var  noHeader                  : Bool 
@objc public var  privacyPolicyUrl          : String 

@objc public var  headerText                : String 
@objc public var  initializeLanguage        : String 
@objc public var  composerPlaceholder       : String 

@objc public var  hidesTabBar               : Bool = false

@objc public var  loaderEnable              : Bool   = true
@objc public var  loaderMessage             : String 
@objc public var  loaderAnimate             : Bool   
@objc public var  loaderColor               : UIColor?

Example -

let customSetting = HPCustomBuilder.build { (builder) in
    builder.composerPlaceholder = "Type message...."
    builder.noHeader = true
    builder.privacyPolicyUrl =  "https://policies.loremipsum.com/privacy?hl=en-US"
    builder.initializeLanguage = "hi"
    builder.loaderAnimate = true
    builder.primaryColor = "#420420"
}

HPKit.sharedSDK.setCustomSettings(settings: customSetting)

Primary Color

The primary color is used throughout the SDK. This should ideally be the same as your brand's primary color.

default: #00758a

Background Color (For Tablet Mode)

Modify the value of tablet-bg-color to change the background fill color. Please note that this is only for tablet mode.

default: #EDEEF4.

Font Size

The base font size is used throughout the SDK. It is recommended to leave this unchanged.

default: 16px

Typography

The font family is used throughout the SDK. It must be a google font. You can see available fonts here -https://fonts.google.com/

default: Roboto

Enable Typing Suggestions

Enables typing suggestions for the bot. Typing suggestions are autocompleting suggestions that show up for users when they type. This gives the user some context around the capabilities of the bot.

default: false

Hide Composer

Hides the composer so that the user is not given the option to type anything. This is useful when building actionable and highly directed bots.

default: false

No Header

Hides the chat window header. This is useful when you developer want to hide the header

default: false

Privacy Policy URL

If GDPR is enabled, you can add a URL to your Privacy Policy page through init settings. Users will be redirected to this URL when they click on the link in the GDPR view. If not provided users will be redirected to Haptik's privacy policy page

Header-Text

The text that's displayed on the chat header and the intro screen for first-time users.

default: Haptik

Initialize Language

Code of language you want to open bot with. For eg en, hi. (Optional). We support ISO_639-1 language codes.

default: en

Composer Placeholder

The placeholder text for the composer (typing area). This is the text that's shown in the typing area when it's empty

default: Type here...

Loader Message

Text to be displayed on the loading screen. This is useful when you have a custom message for the loader

default: Loading...

Loader Animate

This will animate the loading indicator with multi-colored animation 

default: false

Loader Color

This is useful when you want to display loader in a different color than the bot's primary color

default: primary color

Navigation bar Title

You can optionally set the title for the navigation bar using the 'title' property.

HPKit.sharedSDK.title = "Your_Title"

Launch Message

You can launch the Bot with a task or message on behalf of the user. Haptik provides the following methods for doing so.

HPKit.sharedSDK.setLaunchMessage(message: "Your_Message", hidden: true, skipMessage: true, hideWelcomeMessage: true)

You need to set a launch message before you call loadConversation()

Params:

• message <String>: The message that is to be sent
• hidden <Boolean>: Whether to send the message as a hidden user message. A hidden message is not visible to the user but can be seen by the agent or bot.
• skipMessage <Boolean>: It is an optional parameter. If set to true, the SDK will not send a launch message if the last message is a reply to a previous launch message.
• hideWelcomeMessage<Boolean>: If set to true, the Welcome Message will not be shown when the launch message is sent.

Update Custom User Data

In case you want to update your custom data anytime during an active conversation, Haptik provides a function to do it dynamically.

Payload Structure

1. Custom Data(Optional): This key takes a dictionary as an input to save custom data in BE.
2. User Data(Optional): This key takes a string as an input to update the user's name.
3. Mobile No. (Optional): This key takes a string to update the user's contact info(mobile).
4. Email(Optional): This key takes a string to update the user's contact info(email).

Payload format

let customdata: [String : Any] = ["UserUpdate1":"String",
                                  "UserUpdate2":55556,
                                  "UserUpdate3":false]
            
let hpPayload: [String : Any] = ["custom_data":customdata, // Your user data dictonary
                                 "username" : "customTest"
                               //"mobile_no":"9888776665", (Optional)
                                 "email":"test@haptik.ai"]

Sync your data dynamically

HPKit.sharedSDK.updateUserData(data: payload)

CSS Customizations

A custom CSS file can be injected into the SDK, which will allow modifying the styles of the conversation screen. This parameter takes a URL path of the CSS file.

HPKit.sharedSDK.setBusinessCSS(url: "your_custom_css_url")