FAQs on Exotel
Written by Soham Amburle
Updated on September 14th, 2021
- Getting Started
- Bot Building
- Smart Agent Chat
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Deployment
- External Agent Tool Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Table of Contents
1. Is Exotel a tool?2. How is Exotel integrated into the Haptik bot?3. What all features does Exotel offers?1. Is Exotel a tool?
Yes, it is a third-party platform that specializes in setting up opt-in workflows on voice and SMS. You can leverage it to set up automated campaigns.
2. How is Exotel integrated into the Haptik bot?
Exotel is not integrated into a bot. It is a third-party platform that allows you to set up opt-ins and discovery campaigns for WhatsApp numbers. It plays a huge role in marketing and as an entry point through the WhatsApp number for the end-users.
Exotel does provide the functionality to set up missed call/ SMS campaigns which can help get users on the WhatsApp number. For such integrations, Exotel makes use of Haptik's notification APIs on WhatsApp.
3. What all features does Exotel offers?
You can check the features supported by Exotel here.
