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What is the sequence of responses sent from the bot?

Written by Rasika Purohit

Updated on October 26th, 2021

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Priority of Responses

As explained above, the Response to be sent is chosen from a Top-Down order i.e.

  • If no entity value is known, then the response Bot Responses is sent.
  • Depending on the order of Mandatory Entities, the response will be sent from the Entity Response, for the entities whose value is not known.
  • Once the value of all Mandatory entities is known, the Final Response is sent, if applicable.
Delete

You can change the Priority of Mandatory entities by reordering them.

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