Why am I not able to add Bulk users on Permission Management?
Written by Soham Amburle
Updated on February 15th, 2022
- Getting Started
- Bot Building
- Smart Agent Chat
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Deployment
- External Agent Tool Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
If you are unable to add Bulk Users through CSV in the Permission Management section, then you need to make sure that the details added in the CSV are accurate. If there is even a small error or an incorrect value added in the CSV, the entire file will fail, and the User IDs will not be added. The file cannot be executed partially, and the entire CSV is rejected.
For example:
- The users were not added using the below CSV.
- There was a special character right beside the name, which was causing the file to fail.
- Once that character was removed from the file, the CSV was executed and the User IDs were added.
