Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Go to Haptik Website
  • Contact Us
  • Home

FAQs on Instagram

Written by Soham Amburle

Updated on August 26th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Build Deploy Analyse Manage Account Bot Deactivation
  • Bot Building
    Essentials Smart Skills Steps User Messages Bot Responses Entities Connections Customisations User feedback collection Testing Whatsapp Bots NLU Bot Maintenance
  • Smart Agent Chat
    Set up Admin Settings MyChats Section (Agent Inbox) Live Traffic Section Teams Section Archives Section Analytics Plans on Smart Agent Chat
  • Conversation Design
    Design Basics Design Guides Designing for Platforms Designing WhatsApp Bots
  • Developer Guides
    Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
  • Deployment
    Web SDK WhatsApp Facebook Instagram Sunshine Conversation LINE Google Business Messages Telegram MS Teams Bot as an API iOS SDK Android SDK
  • External Agent Tool Setup
    Zendesk Chat Salesforce Service Cloud Freshchat Zoho NICE CXOne Gorgias
  • Analytics & Reporting
    Intelligent Analytics
  • Notifications
    SMS Notifications Success Measurement
  • Commerce Plus
    Catalog Integration Bot Building Guide Channel Deployments Unified ML Pipeline Documentation
  • Troubleshooting Guides
    Error Messages FAQs
  • Release Notes
+ More

Table of Contents

1. What does Instagram do?2. What are the features offered by Instagram?3. How to integrate Instagram with a Haptik bot?4. Does Instagram support different languages?5. What are the requirements for integrating Instagram with Haptik?6. What will be the case if the user comes back with a query on the same chatbot after the chat is completed?

1. What does Instagram do?

Instagram is one of the Social Media platforms, with a lot of functionalities. As a Business, having a bot on Instagram will help you in automating your business.

2. What are the features offered by Instagram?

Instagram offers a lot of features. You can send and receive text messages, media files, and apart from that, you can share stories, or posts on your profile in order to promote your business. You can also retrieve conversation history from IG business inbox. Along with that, you can also respond to public comments with private messages.

3. How to integrate Instagram with a Haptik bot?

There are certain steps involved when you want to integrate Instagram with a Haptik bot. You can read more about it, here.

4. Does Instagram support different languages?

Yes, you can add multiple languages to your bot on Instagram as both Haptik and Instagram support various languages. 

5. What are the requirements for integrating Instagram with Haptik?

Following are the requirements for integrating Instagram with Haptik, 

  • An Instagram Business Account or an Instagram Creator Account. 
  • Facebook Page connected to the same account.
  • Registered Facebook App, with a Facebook Developer account.

You can read more about this, here.

6. What will be the case if the user comes back with a query on the same chatbot after the chat is completed?

In this case, the bot will take control and give an output for the queries, meaning a new conversation will start, and the previous one won't be continued.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Enable Commerce+ on Haptik ChatBots
  • What to do when WhatsApp interactive elements are not working?
  • Understanding the 'Agent Daily Statistics' email
  • How to Set Up CIBIL Integration on Haptik Bot
  • What is Zoho integration? How to set up Haptik and Zoho integration?

Platform

  • Conversation Studio
  • Smart Skills
  • Advanced NLU
  • Intelligent Analytics
  • Omnichannel
  • Smart Agent Chat
  • Enterprise Security
  • Integrations

Solutions

  • Conversational Commerce
  • Lead Generation
  • Customer Care
  • WhatsApp
  • Conversational IVR
  • Google Business Messages

Industries

  • Retail/ E-Commerce
  • Financial Services
  • Travel & Hospitality
  • Telecom

Knowledge

  • ROI Calculator
  • Reports & Research
  • Case Studies
  • Webinars
  • ISAT
  • Tech Blog
  • Business Blog
  • Resources
  • Haptik v/s Yellow
  • Haptik v/s Liveperson
  • Haptik v/s IBM Watson
  • Haptik v/s Verloop
  • Conversations on AI

Company

  • Why Haptik
  • About Us
  • Careers
  • News & Media
  • Awards & Recognition
  • Contact Us
  • Partnerships
  • Investor Relations

Subscribe

Sign up to recieve the latest updates

Find us on

  • Twitter-footer
  • Linkedin-footer
  • YT-footer
  • Insta-footer
  • G2-footer
  • Facebook-footer

Knowledge Base Software powered by Helpjuice

Copyright © jio Haptik Technology Limited 2021 | Data Security & Privacy Policy | GDPR

North America | Asia Pacific | Africa | enterprise@haptik.ai

Definition by Author

0
0